Process Quality Assurance (Middle)

JOB DESCRIPTION

About SmartDev

SmartDev is a leading provider of global software solutions. SmartDev was established in 2014 and is a wholly owned subsidiary of Verysell Technologies Group (Switzerland).

SmartDev combines renowned Swiss quality with the Vietnamese passion to provide excellence and value.  SmartDev brings together smart people both internally and externally to create partnerships that push boundaries and challenge the status quo.

As part of SmartDev’s aggressive growth plan we are looking to expand our development team SmartDev (https://jobs.smartdev.com/) offers tailor-made mobile apps and websites with the most popular frontend and back-end technologies.

JOB RESPONSIBILITIES

  • Coordinate with project managers to facilitate and monitor project performance via defined metrics
  • Assist operations in tracking, documenting, and reporting quality levels
  • Develop document quality assurance activities with internal reporting and update processes for software
    development and project management
  • Develop or update company procedures to ensure capture, investigation, and proper documentation of
    complaints
  • Monitor risk-management procedures, and maintain problem logs for identifying and reporting issues to
    management
  • Provide training and support to the quality assurance team that includes systems, policies, procedures, and
    core processes
  • Identify & collect best practices, and templates from internal projects and industry to enrich company
    process best practices
  • Organize training activities to increase awareness and help the delivery team buy into the defined processes

JOB REQUIREMENTS

  • Bachelor’s degree or higher in Computer Science, Information Technology, or equivalent
  • Good knowledge of project management, software development process, and software development
    methodology like Agile/Scrum, Kanban
  • Experience in process definition, project audit, and improvement in the IT field
  • Team player, energetic personality, quality minded, focused, committed, able to work independently in a
    fast paced, changing environment
  • Excellent analytical, problem-solving, and decision-making skills ISO 9001
  • Good English

BENEFITS

  • Fringe benefits (20 leave days/ Kindergarten & lunch allowance)
  • Yearly career/ performance evolution
  • Premium Extra Healthcare Insurance
  • A flat organization (respect, teamwork, flexibility, transparency)
  • 13th salary bonus/ competitive salary 
  • Cutting-edge technologies/ Scrum methodology/ Agile development
  • Udemy/ LeAcademy/ English training course
  • Great activities (Team Building, Company Trip, Weekly Happy Friday, …)

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